Ibis Ostendo FAQ Knowledebase

Ibis Online Customer Care Centre 7

• About Our Online Customer Care Centre
• How To Register for the Ibis Customer Care Centre
• Self Help Resources
• About Ibis Business Intelligence Solutions
• Latest News from Ibis

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Requesting Services and Support 6

• How to Request Services and Support
• Online Support Apps
• How Do I Tell What Version of Ostendo I am Running?
• How to Take a Copy of Your Database
• How to Upload a Copy of Your Database to Ibis Support

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About Our Services 6

• Experienced Consulting Team
• Implementation Methodology
• Continuous Process Improvement
• Business Intelligence
• API and Custom Developments

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About Our Systems 10

• Solution Orientated Approach
• Ostendo Operations ERP
• Ostendo will be an Affordable Cloud Solutons
• Ostendo Freeway Enterprise Mobility App
• E-Commerce for Ostendo Operations (ERP)

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Terms of Use and Privacy 2

• Terms of Use
• Privacy Policy

Accounting Link 7

• How Do I Tell What Version of the Accounting Link I am Running?
• How to prevent financial entries to prior or later periods
• Entering a Customer Payment in Ostendo
• Customer Overpayments
• Deleting Customer Payments

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Financial Flow 10

• Ostendo Accounting Links
• How Does the Ostendo Accounting Link Work?
• General Ledger Transactions for Perpetual Inventory and WIP Value
• General Ledger Transactions for Labour and Overhead Recoveries
• General Ledger Transactions for Subcontract Labour

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How To's 19

• Ostendo Shortcut Keys
• How to change company when in Ostendo
• How to enter a new Customer
• How to enter a new Descriptor (Non Stock Item)
• How to use the Search and Filter functions in Ostendo

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Freeway Mobility App 3

• How to Apply an Ostendo Freeway Licence Key
• How to Connect the Freeway App on a Device to an Ostendo Database
• Google Maps for Employee Location

Technical 15

• How to Apply an Ostendo Licence Key
• Why do PDF attachments sent from Ostendo sometimes have scrambled text?
• What are External Users and How to Remove Them
• What Causes Access Violation Error Messages?
• Batch Emails going into Outlook Drafts Folder

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Recommended System Specifications 4

• Recommended Ostendo Freeway App Device Specifications
• Recommended System Specifications for Server
• Recommended System Specifications for Terminal Services and Cloud Server
• Recommended System Specifications for Computer as a Server

Freeway Technical 0