Our objective in providing services and support is to build your knowledge so you can use our systems to improve your business performance.
We provide services and support for Ostendo Operations (ERP) and Ostendo Freeway throughout Australia and New Zealand through our online Ibis Customer Care Centre which includes an online Knowledgebase, online Support Cases and a toll free Support Line.
Our consulting team is based throughout Australia and New Zealand, so our online Ibis Customer Care Centre ensures that your request for services or support is logged in our system for the first available consultant to respond to you by phone or email, irrespective of where they are located.
Because our objective in providing support is to build your knowledge rather than simply resolve queries, we provide Self Help Resources in our Customer Care Centre and FAQ Knowledgebase. You can find many answers in our Knowedgebase and in your past Support Cases to see how they were resolved.
Our online FAQ Knowledgebase enables you to obtain support immediately for many types of queries immediately without having to speak to a human.
As Ostendo consultants, ask us how we can support you with Ostendo Operations ERP software and Ostendo Freeway mobility to improve your business performance.
The Ibis Customer Care Centre is available to registered clients who have an agreement with us. If you are interested in registering for the Ibis Customer Care Centre, please contact us for details using our Request Information page.
Ibis Business Intelligence Solutions
Website: www.ibisbis.com | Email: info@ibisbis.com
Australia: 1800 427 424 | New Zealand: 0800 427 424
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