Technical
When you receive your licence key by email from Development-X, save the attached file to a safe location. We recommend creating a 'Licence Key' fol...
Wed, 22 Mar, 2023 at 5:06 PM
Some of your customers may experience scrambled text when they open PDF attachments sent from Ostendo, such as this example below. It appears to be quite ra...
Tue, 21 Sep, 2021 at 1:42 AM
Sometimes you may find an External User in the list of Active Connections that you are not able to Remove. An External User is caused when a user log...
Sat, 18 Mar, 2023 at 10:59 AM
Occasionally you may encounter Access Violation error messages when running Ostendo. The cause of these error messages are nothing to do with Ostendo itself...
Fri, 1 May, 2020 at 6:32 PM
There have been some instances recently of Emails sent from Batch Invoicing and Batch Statement printing going straight to the Drafts Folder in Outlook rath...
Tue, 10 Jan, 2023 at 2:15 PM
Ostendo only supports emailing out through either Microsoft Outlook (using a direct COM connection) or via MAPI for other email clients. Gmail and other web...
Fri, 1 May, 2020 at 6:31 PM
We recommend a minimum of the following regime for Ostendo backups. This Ostendo database and the Ostendo application both need to be backed up. We recommen...
Fri, 1 May, 2020 at 6:35 PM
Some of the most common factors that could influence speed are: The Ostendo database, application and Firebird are not excluded from anti-virus software t...
Fri, 1 May, 2020 at 6:35 PM
Email Forms is a component of the Ostendo Email Services. The purpose of Email Forms is to automatically process spreadsheet forms sent in by users. A s...
Fri, 1 May, 2020 at 6:31 PM
Ostendo has no date settings of its own but uses the Windows Regional settings. The Location and Formats settings under Region in the Control Panel, on the ...
Fri, 1 May, 2020 at 6:32 PM