Recently, Google removed the ability for third party applications to connect freely to ‘specific’ Google Maps features. They have since changed this policy, to force any connection to google maps to subscribe to their paid service in order to use their API.
Subscribed users will then be issued with an API key from Google which can then be loaded into Ostendo. Mobility->Settings->Mobility Rules-Map API Key. Because of this new policy, the Employee Locations screen will only function for those Ostendo sites who have a valid Google Maps API key.
You should use the “Map Javascript API” google key. (refer below)
Information is available from: Costs:
https://developers.google.com/maps/billing/understanding-cost-of-use
Obtaining An API Key:
https://developers.google.com/maps/documentation/embed/get-api-key
User Guide
https://cloud.google.com/maps-platform/user-guide/
NB: This does not apply to the “Location Map” function, found against Jobs & Sales which uses a different form of Google Maps.